Angry customer uses steel ball to smash Apple Store items, complains about consumer rights prior to being caught

Posted by:
Date: Friday, September 30th, 2016, 09:02
Category: Fun, Hardware, iPhone, MacBook Air, News

frenchsmash

This probably isn’t the best way to have your customer support complaints addressed.

On Friday, a disgruntled customer walked into the Apple Store in Dijon, France and began destroying various products with a steel ball of the kind that’s used in the classic French game Pétanque. The steel ball is hollow but still weighs about 2.5 pounds.

He is heard talking about “his consumer’s right” and citing that he’s unhappy with how Apple handled his support case. Minutes later, security turns up and tries to escort him away — but not without him trying to escape.

(more…)

App Store Search Ads to begin October 5th, developers can order ad slots now

Posted by:
Date: Friday, September 30th, 2016, 05:29
Category: App Store, Developer, News, Software

appstorelogo

Ads are coming to the App Store.

Back in June at the Worldwide Developers Conference, Apple announced the addition of ads to App Store search results. App Store Search Ads have gone live as of today, and Apple is allowing developers to purchase ad spots. Ads from developers will be displayed starting on October 5th.

The new Search Ads went into beta immediately after the announcement and were made available to developers.

With Search Ads, developers can bid to have their app listed as the top result when certain keywords are used, improving app discoverability. Ads are available through an auction system, with one ad displayed to customers on each search result page. Ads are clearly marked and ad content is the same content that’s available on the App Store app description pages as it uses App Store metadata and imagery.

(more…)

Rumor: Apple to released next-gen MacBook Pro in October, units will ship with macOS 10.12.1 onboard

Posted by:
Date: Thursday, September 29th, 2016, 05:47
Category: Hardware, MacBook Pro, macOS, Rumor, Touch ID

revampedmbptopcase

Apple tends to release things when it feels they’re complete and the current rumor has the next-gen MacBook Pro slated for October.

The new 15-inch MacBook Pro will reportedly switch to “Polaris” graphics chips from AMD, which claims Apple could have new units ready to ship sometime in the second half of October.

As mentioned before, the updated notebook is rumored to feature a Touch ID bar along the top of the keyboard. This will act as an OLED touch bar that will adapt as needed and replace the function keys.

(more…)

Leaked document explains how Apple tracks communication via, shares information with law enforcement

Posted by:
Date: Thursday, September 29th, 2016, 05:01
Category: iOS, iPhone, Legal, News, privacy, security

imessage-logo

In the complicated balancing act between privacy and security, it looks like Apple has been handing the phone number you’ve called over to the police.

Following this year’s FBI investigation and Apple’s vows of privacy protection, it appears that Apple in fact keeps a log of everyone you try to contact using iMessage, according to a leaked document found by The Intercept. These logs contain personal contact information, including phone numbers, and are stored in Apple’s servers for 30 days before being deleted. Furthermore, Apple has shared these server logs with police after being compelled by a court order.

(more…)

Jet Black iPhone 7, iPhone 7 Plus units in short supply, manufacturing difficulties cited in recent research note

Posted by:
Date: Wednesday, September 28th, 2016, 05:52
Category: Hardware, iPhone, News, retail

iphone-7-iphone-7-plus

There’s a reason why the new Jet Black iPhone 7 and iPhone 7 Plus you want is out of stock.

The new handset faces a global shortage as the new high-gloss finish has proven challenging for the company’s manufacturers.

The Jet Black models apparently suffer from a low casing production yield rate of 60 to 70 percent, meaning 30 to 40 percent of units do not pass Apple’s quality standards test and must be retooled. The report comes from a recent note hailing from KGI Securities analyst Ming-Chi Kuo.

(more…)

Samsung cites nearly 60 percent return rate for faulty Note 7 devices

Posted by:
Date: Wednesday, September 28th, 2016, 05:16
Category: battery, Hardware, News, Samsung

samsunglogo

The Samsung recall on the Note 7 device and its affected batteries seems to be working.

As of Monday, 57 percent of Note 7 owners had swapped for new devices, Samsung Europe said. Note 7s were available for pre-order only days before the recall, limiting the number sold in the region, it said. Most of the devices to be recalled in the region were in Britain, France and Germany.

(more…)

Komplex trojan surfaces for macOS, thought to exploit vulnerability in MacKeeper antivirus software

Posted by:
Date: Tuesday, September 27th, 2016, 14:52
Category: Hack, News, security, Software

trojanhorse

Yet another chunk of malware for OS X/macOS to worry about.

Security researchers at Palo Alto Networks have identified a new trojan known as “Komplex”, which can download, execute, and delete files from an infected Mac. Interestingly, the Trojan will also save a PDF document to the infected system concerning the Russian space program.

The PDF document details planned Russian space projects from 2016 to 2025, but also acts as a decoy.

(more…)

Apple announces Q4 2016 earnings call for Thursday, October 27th

Posted by:
Date: Tuesday, September 27th, 2016, 05:47
Category: Finance, News

applelogo1

Apple on Monday noted that it would hold its fourth quarter earnings call on Thursday, October 27th. The call will be held at the standard time of 2PM PT/5PM ET, with the earnings release itself being sent out roughly thirty minutes before then.

The earnings call will be important in that it can show how the iPhone 7 and iPhone 7 Plus are doing as products. While Apple generally offers first weekend sales numbers for new iPhone models, the company said this year that it wouldn’t due to the supply contrasts surrounding the new devices. Many analysts, including KGI, expect that Apple will report slower iPhone 7 sales than it did iPhone 6s sales at this time last year, despite increased popularity of the iPhone 7 Plus and the Jet Black color.

(more…)

Some iPhone users fall for tutorial video, attempt to drill headphone jack into iPhone 7 handsets

Posted by:
Date: Tuesday, September 27th, 2016, 05:11
Category: Fun, Hardware, iPhone, News

mysteryjack

This started as a joke.

And then some people took it seriously, thereby damaging their new iPhone 7 handsets and violating their warranties in the process.

A recently released tutorial video claims to show a user securing his iPhone 7 with a clamp, then drilling into the iPhone 7’s case with a 3.5 millimeter drill bit to fabricate a 3.5 millimeter headphone jack.

While this technically does produce a hole into which one might insert a headphone plug, it will not make a headphone jack. And it will leave a hole in your phone. And, if you’re not skilled with the drill, you can damage the internals of your iPhone.

And it certainly voids the warranty.

(more…)

Apple acknowledges iOS 10 security flaw that reduces security for iTunes-based backups

Posted by:
Date: Monday, September 26th, 2016, 05:50
Category: Hack, iOS, News, security, Software

ios10logo

Well, this is why they invented bug fixes and updates.

A new discovery by iOS and security forensics company Elcomsoft has revealed that encrypted iOS backups saved via iTunes are now much easier to crack in iOS 10 than in recent years. The change in security is apparently due to a new password verification method in iOS 10.

The discovery focuses on the backup method, which in iOS 10, apparently “skips certain security checks” that were present in past versions of iOS. This allows passwords to be attempted signficnatly faster than before. The new backup method works alongside the old back up method, meaning that for pre-iOS 10 backups, the old method is used.

(more…)